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Location hours
| Mon-Sun | All locations | 09:00-19:00 |
| Out of hours fee | Eur 20/operation | (19:00 to 09:00) |
Client qualifications:
Valid credit card in own client name should be presented at time of car pick-up.
Min 21 of age (for Economy and Compact) and min 25 years of age for all other car classes.
Rentals shorter than 3 days include free 100 kms/day. Additional kilometers will be charged 0,10 eur/km.
Physical and psychical ability to drive the vehicle in safe conditions.
Location policy:
Valid credit card in own client name should be presented at time of car pick-up.
Location reserves the right to refuse rental to clients which do not meet minimum qualifications.
Location will keep car for max 3 (three) hours after reservation pick-up time (flight arrival time if flight# is provided)
Location cannot guarantee vehicles after 3 hours from pick up time (flight time) in the reservation.
After 3 (three) hours from pick-up time client is considered a no show.
For rentals shorter than 3 days, min 3 days will be charged.
Thrid Party Liability coverage is included in the rental rates.
PDW and Theft Protection are available with liability coverage between EUR 300.00 - Eur 800.00.
Protection coverage does not include damage to tyres, wheels, underbody and interior of the vehicle.
Protection coverage does not include damage and towing after damage if damage is caused negligently, wilfully or recklessly.
Pick-up and drop-off time accepted 24h/day, pick-ups/drop-offs between 1900-0900 subject of Eur 20 out of hour fee.
Pick-up/Drop off on Saturday/Sunday for Cluj, Timisoara and Bucharest World Trade Center subject of Eur 20 out of hours fee.
Collection/Delivery of vehicle possible within location city limits subject to Eur 20 fee.
Location may operate charges in local currency, depending on the type of CC provided by client. The exchange rate used is not negotiable.
One way rentals possible. One ways may be subject to one way fees.
Any Adjustments or Changes to the reservation/rental data may result in a change of rate
Car return over 1 (one) hour later than agreed will be charged minimum one day rate.
Additional renters including spouse will be subject to a surcharge of EUR 3.00/day
For drivers aged between 21 - 25 an Eur 8/day underage fee is applicable.
Vehicles cannot be taken crossborder.
Aditional items like babyseat, snowchains must be reserved at time of booking. Additional items are subject to extra fees.
All additional requests or changes in the reservation data which are not confirmed at time of booking will be met subject to availability.
The rental rates do not include fuel, local toll and highway fees.
Rental is subject to the Rental Agreement signed by client at the rental location.
Cancellation/ No show policy
1st rental day rate (fallback rate) will be charged from client CC if client is a no show or if cancellation is made with less than 48h prior to start time.
For last minute reservation, modifications, emergencies and assistance please use 24h support phone +407 4000 2000.
In case of cancellation at the desk, 3 days cancellation fee plus taxes will be charged
Rate in Euro includes unlimited kilometers, fees, insurance with excess. VAT 19% not included.
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All our vehicles are equipped with Air Conditioning, ABS, Front Airbags, Side Airbags, CD/Radiocassette, Power Windows and Mirrors.
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Dollar Thrifty Automotive Group, Inc. is a Fortune 1000 Company headquartered in Tulsa, Oklahoma. Driven by the mission, "Value Every Time"...
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